Return Policy

At Patina & Light, nearly everything has lived a life before it reached us.

Our collection is made up primarily of vintage, antique, artist-made and one-of-a-kind objects. Signs of age — patina, surface variation, softened edges, small marks, evidence of use and occasional old repairs — are part of what gives these pieces their character.

We photograph and describe each piece carefully and encourage you to review all images, dimensions and condition notes before purchasing. If you would like additional photographs or information, please contact us before placing your order. We are always happy to take another look.

Returns

For standard parcel-shipped items, return requests must be made within 7 calendar days of confirmed delivery.

Please contact Patina & Light before returning an item. Returns sent without prior authorization may not be accepted.

Returned pieces must be:

— in the same condition in which they were received;

— securely packed, preferably using the original packing materials;

— returned with tracking and adequate shipping insurance.

Return shipping costs are the responsibility of the buyer unless the item was materially misrepresented in the listing or arrived damaged in transit.

Original shipping charges are non-refundable.

Once the returned piece has been received and inspected, an approved refund will be issued to the original form of payment.

Final-sale items

The following are final sale unless otherwise stated in writing:

Freight or white-glove delivery items, local-pickup items, pieces specifically marked Final Sale, and items for which custom shipping or delivery arrangements have been made.

Vintage condition

Age-related wear, patina, surface variation and other characteristics that are photographed or described in the listing are not considered shipping damage or grounds for a claim that the piece was received in a condition different from that represented.

Damage in transit

If an item arrives damaged, please contact us within 48 hours of delivery.

Keep the item, box and all packing materials, and send photographs of:

the damaged piece, the exterior of the package, the shipping label and the interior packing materials.

This documentation may be required for the carrier or insurance claim.

Please do not discard packaging or attempt a repair until we have responded.

If the item was damaged in transit, Patina & Light will work with you to determine the appropriate resolution.

Questions before purchase

Because every piece is different, we would much rather answer one more question before purchase than have you receive something that is not right for your home.

Please reach out whenever you would like additional photographs, measurements or condition information.